Project

Designing the next generation of memorial experience

Revere redefines the memorial experience with services seamlessly blending technology and empathy to honor loved ones. Each service is carefully crafted to foster collaboration, preserve memories, and provide families with meaningful ways to celebrate life.
client
Revere
Timeline
2023-2024
Role

Product Designer

About Revere

Revere was founded with a mission to redefine the memorial experience for the next generation. Through innovative design and cutting-edge technology, we aim to create personalized, meaningful tributes that truly celebrate life. Our platform fosters deeper connections between families and their loved ones, empowering funeral homes to offer collaborative, evolving memorials that allow families to continuously engage and honor their cherished memories.

Core Vision: We believe that "a life well-lived is a life well-remembered," and through Revere, we make that vision a reality by providing families and friends the space to share stories, memories, and legacies that endure.

Guiding Principles: Compassion, connection, and innovation drive every aspect of Revere, from product design to user experience.

Building a Collaborative Obituary Platform: Revere CURATE

Following the success of Revere TOUCH, we began developing Revere CURATE, our flagship app. CURATE is an online collaborative obituary platform that connects with TOUCH, offering users a range of compelling functions. With CURATE, users can create timelines, co-create content, share memories, record stories, and manage memorial events. CURATE also allows users to leave "digital message bottles" and order keepsakes like memory books, creating a dynamic, interactive memorial experience.

Key Features: Curated timelines, collaborative content creation, memorial events management, keepsake ordering, and digital message sharing.
Impact: CURATE bridges the gap between digital and physical remembrance, allowing users to craft a unique and evolving memorial space that can be shared with loved ones.

Research and Testing CURATE

We conducted a comprehensive SWOT analysis and user journey to identify CURATE. Following by developing detailed user personas to better understand our users' needs and expectations, followed by a user flow to ensure seamless navigation through the platform. Rigorous A/B testing was conducted to refine key features, layouts, and interactions.

Research Insights: Users desired intuitive navigation, emotional touchpoints, and easy collaboration features.
Outcome: Based on feedback, we refined CURATE to be both functional and emotionally resonant, ensuring it met the needs of families and funeral service providers alike.

Prototyping Revere CURATE (Laptop and Phone)

We developed prototypes of CURATE for both laptop and mobile to ensure accessibility across devices, reflecting the diverse ways users might interact with the platform. The prototype provided an interactive simulation of CURATE, enabling stakeholders to experience the platform's collaborative and personalized features.

Guest Prototype: Designed for family and friends to view, interact with, and contribute to the memorial.
Host Prototype: Equipped funeral service providers with tools to manage and update memorials on behalf of clients.


Outcome: Testing showed high engagement with both prototypes, confirming that CURATE’s cross-platform design was successful in delivering an impactful experience.

Revere TOUCH: Collaborative Development and Product Concepting

Revere TOUCH is designed as an innovative memorial experience, offering families a unique way to honor loved ones through personal keepsakes, interactive messages, and serene digital landscapes. This section outlines our collaborative process, early concept prototypes, and the creation of a final product designed for meaningful engagement in columbariums and cemeteries.

Collaboration and Early Prototyping

Brainstorming Sessions: Collaborated closely with funeral service providers, families, and Revere’s internal team to understand the essential needs and desired emotional touchpoints of a memorial product. Our aim was to create a device that could extend the memorial experience in a dignified and interactive way.

Concept Development: Developed initial sketches and digital mock-ups of Revere TOUCH, focusing on features like digital floral tributes, gallery viewing, and allowing families to create and leave meaningful messages.

Early Prototype Testing: Created and tested a low-fidelity prototype to capture initial reactions from families and industry partners. Feedback focused on enhancing accessibility and creating a more immersive and peaceful interface.

Outcome: Early prototypes enabled us to refine key aspects of Revere TOUCH, ensuring the design, interactivity, and messaging aligned with user expectations and emotional needs.

Early 3D illustration concept

Creating the Revere TOUCH

Final Design and Interactive Features: The final Revere TOUCH product integrates a clean, intuitive interface with a range of engaging features, including personalized timelines, message bottles, and virtual floral offerings. Designed specifically for serene memorial spaces, Revere TOUCH invites visitors to reflect, interact, and remember loved ones meaningfully.


Technical Development: Worked closely with developers to implement features that provide a seamless, responsive experience while prioritizing accessibility and emotional sensitivity.

Outcome: Revere TOUCH was brought to life as a unique, immersive product that enhances the memorial experience, fostering a deeper, lasting connection between families and their loved ones.

Developing the Third Product: Revere HERALD (previously PORTRAIT)

Next, we developed Revere HERALD, an innovative digital HERALD display powered by cutting-edge e-ink technology. Designed to simplify funeral service signposting and memorial preparation, HERALD provides a sleek and visually striking solution for displaying loved ones' images and messages. This product quickly became one of the most well-received offerings, celebrated for its ease of use and aesthetic appeal.

Product Features: High-resolution e-ink displays, customizable templates, and easy integration with funeral services.
Impact: HERALD was widely praised for its practicality and elegance, becoming a favorite among both funeral service providers and families for its ability to honor loved ones.

Product Launch and Convention Success

With our products and website ready, we launched Revere at several key conventions in Las Vegas, Tampa, and the UK. Each event offered us the opportunity to showcase Revere TOUCH, CURATE, and HERALD, receiving overwhelmingly positive feedback from industry professionals, funeral directors, and families alike.

Convention Highlights: Revere was praised for its thoughtful user experience, innovative features, and elegant design. Other companies noted the unique blend of empathy and technology that Revere brings to the memorial industry.
Impact: The conventions solidified Revere’s reputation as a pioneer in the next generation of memorial experiences, with several new partnerships and business leads generated as a result.

Success Story

Revere has successfully introduced a new paradigm for memorialization, transforming the traditional experience into something more dynamic, interactive, and lasting. Our products—Revere TOUCH, CURATE, and HERALD—empower families to honor and remember their loved ones in ways that are deeply meaningful and accessible. The success at conventions further validated Revere’s approach, positioning us as an industry leader and paving the way for future innovation.

Revere redefines memorialization through thoughtful design, empathy-driven features, and seamless integration of technology.


Looking Ahead: With a solid foundation and enthusiastic market response, Revere is set to continue innovating, helping families preserve and celebrate life in profoundly moving ways.

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